In late 2021, the White House released its “Executive Order (EO) on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government,” which directs federal agencies to streamline government modernization. This includes finding ways to reduce administrative burdens, improve employee productivity, and improve citizen satisfaction. And since the launch of the Federal Cloud Computing Strategy, […]
HIGHLIGHTS Google says the education market is set to grow to $1.96 billion by 2021 Success in the future is going to require a mix of online and offline Faster and cheaper mobile data has been a key driver in this sector Google has reported a huge increase in education-related queries on both search and […]
IBM has announced the acquisition of Microsoft software as a service (SaaS) specialist Optevia, ramping up its offering for CRM SaaS in the public sector. Optevia’s specialism in Microsoft Dynamics CRM firms makes an interesting avenue for IBM, given how dominant Microsoft is in the public sector. Among Optevia’s more recent customers include Wealden […]