Salesforce Updates Commerce Cloud With AI-Powered Recommendations

Looking to make a splash at the big National Retail Federation conference in New York City on Jan. 14, Salesforce previewed a major update to its Commerce Cloud platform set for general…

Salesforce updates Service Cloud with more customization tools

Salesforce released an updated version of Service Cloud on Thursday that aims to make it easier for businesses to customize and extend the platform across an organization, as well as…

Salesforce New Community Cloud Brings Big Data Analytics to Entire CRM

  It is not always easy for organizations to stay in touch with customers, partners and employees through home communities. With Salesforce’s new Community Cloud, companies can create their communities,…

Salesforce Expands Data Analytics to Next Generation Business Apps

In many popular consumer applications a user can take immediate action if he has obtained important information from large amounts of data. For business applications, it appears that, directly taking…

Box And Salesforce Release New Developer Tools

“Solutions from Box and Salesforce are helping enterprises move to the cloud, scale their business, and deepen their relationships with customers, partners and developers,” said Aaron Levie, co-founder and CEO…

Salesforce quarterly figures prove cloud industry resistant to IT downturn

Salesforce’s latest quarterly figures have reversed the conventional logic of valuing cloud company stock, according to stock markets reaction. Before the cloud giant’s latest figures were released, many Wall Street…

Box And Salesforce Release New Developer Tools

Many companies use both Box and Salesforce. Those two companies announced today that they have released new tools to make that cross-platform usage easier to create and deploy. “Solutions from…

Salesforce would be more effective if it was more mobile, workers tell survey

Customer relationship management leader (CRM) Salesforce needs to improve the employee experience before its clients can get the most out of it, says a new report. The advice comes in…

Salesforce says its Health Cloud is about building relationships, not records

Salesforce has unveiled a new cloud based system aimed at helping clinicians to build stronger relationships with patients. The launch comes in the same week that UK health secretary Jeremy…

Salesforce says its Health Cloud is about building relationships, not records

Salesforce has unveiled a new cloud based system aimed at helping clinicians to build stronger relationships with patients. The launch comes in the same week that UK health secretary Jeremy…