How Automation Cloud™ Public Sector Improves Customer Experience

In late 2021, the White House released its "Executive Order (EO) on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government," which directs federal agencies to streamline government…

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Social Media Is a Public Health Crisis. Let’s Treat It Like One.

When it comes to social media, the red flags just keep appearing. Amid debate, experts have found that social media use appears linked to negative mental health impacts among young people. Researchers…

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IBM acquires Optevia for public sector CRM SaaS play

  IBM has announced the acquisition of Microsoft software as a service (SaaS) specialist Optevia, ramping up its offering for CRM SaaS in the public sector. Optevia’s specialism in Microsoft…

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ENISA Publishes Security Framework for Public Cloud Adoption in Europe

The evolution of global standardization bodies and government policy is paving the way for businesses and government agencies benefit from the use of the cloud. Each region of the world…

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Why Verizon shutting down part of its public cloud is “no surprise”

Verizon is to shut down part of its public cloud service, according to an email sent to customers, with an analyst arguing the telco’s pushback comes as “no surprise”. In…

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