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in News Update
April 24, 2022

How Automation Cloud™ Public Sector Improves Customer Experience

In late 2021, the White House released its “Executive Order (EO) on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government,” which directs federal agencies to streamline government modernization. This includes finding ways to reduce administrative burdens, improve employee productivity, and improve citizen satisfaction. And since the launch of the Federal Cloud Computing Strategy, […]

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in Social Media
November 23, 2021

Social Media Is a Public Health Crisis. Let’s Treat It Like One.

When it comes to social media, the red flags just keep appearing. Amid debate, experts have found that social media use appears linked to negative mental health impacts among young people. Researchers have noted a rise in depression among young people since about 2012, with use of social media among teens and their amount of time spent online increasing in close proximity. Earlier this […]

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in Cloud Update
March 18, 2016

IBM acquires Optevia for public sector CRM SaaS play

  IBM has announced the acquisition of Microsoft software as a service (SaaS) specialist Optevia, ramping up its offering for CRM SaaS in the public sector. Optevia’s specialism in Microsoft Dynamics CRM firms makes an interesting avenue for IBM, given how dominant Microsoft is in the public sector. Among Optevia’s more recent customers include Wealden […]

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in Cloud Update
March 14, 2016

ENISA Publishes Security Framework for Public Cloud Adoption in Europe

The evolution of global standardization bodies and government policy is paving the way for businesses and government agencies benefit from the use of the cloud. Each region of the world adopts different approaches to policy development, formulation of guidelines and best practices for using cloud safely within the limits of their respective laws and slightly […]

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in Cloud Update
February 16, 2016

Why Verizon shutting down part of its public cloud is “no surprise”

Verizon is to shut down part of its public cloud service, according to an email sent to customers, with an analyst arguing the telco’s pushback comes as “no surprise”. In the email to Verizon Cloud customers, as posted by Kenn White on Twitter, users of Verizon’s Public Cloud and Reserved Performance Cloud Spaces services will […]

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