OnePlus 5 Users Complain of ‘Jelly Effect’ When Scrolling, OnePlus Says It’s Aware of the Issue

OnePlus 5 Users Complain of 'Jelly Effect' When Scrolling, OnePlus Says It’s Aware of the Issue

HIGHLIGHTS
OnePlus 5 early adopters are reporting a scrolling issue
This issue is particularly seen while slowly scrolling webpages or Twitt
OnePlus has confirmed that it is aware of the issue
OnePlus 5 was launched last week, and early adopters have been pointing out few issues with the camera and Wi-Fi. Now, some users report that the smartphone goes through some sort of a ‘jelly effect’ while scrolling the Web. OnePlus has also confirmed that it is aware of the issue.

Users report that while scrolling through webpages or their Twitter feed, content takes a while to catch up to the rest of the scrolled feed creating a sort of stretchy situation while scrolling. This might not be noticed at first, but many users have eventually confirmed this issue. You may not notice it when you scroll too fast, but scrolling slowly makes the text bunch up together and even stretch creating a jelly effect. Users are now internally calling it the ‘jelly scrolling effect’ on the OnePlus Community page, as part of the screen takes a longer while to refresh than the other.

XDA Developers was the first to report about it, and when they contacted OnePlus about it, the company confirmed that it is aware about the issue. However, there is no information on what is causing the issue or what the possible solution is.
Theories have been thrown around, and one user claims that he noticed that the Vertical Sync (VSYNC) was constantly being toggled on/off, and it could be the possible cause. Other users claim that the issue arises because the OnePlus 5 display has been mounted upside down. However, this could mostly be just a software bug that can be easily fixed with a software update. Knowing OnePlus, it will throw clarity when it’s sure of what is causing the issue.

Earlier, some users even reported of a Wi-Fi issue that doesn’t give the OnePlus 5 access to Internet even though the Wi-Fi seems to be connected. OnePlus promptly released a fix for the issue, along with other bugs and fixes a few days ago.

OnePlus 5

OnePlus 5

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