How Automation Cloud™ Public Sector Improves Customer Experience

In late 2021, the White House released its "Executive Order (EO) on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government," which directs federal agencies to streamline government…

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Google on Why It’s Keen to Enable Opportunities in India’s Online Education Sector

HIGHLIGHTS Google says the education market is set to grow to $1.96 billion by 2021 Success in the future is going to require a mix of online and offline Faster…

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IBM acquires Optevia for public sector CRM SaaS play

  IBM has announced the acquisition of Microsoft software as a service (SaaS) specialist Optevia, ramping up its offering for CRM SaaS in the public sector. Optevia’s specialism in Microsoft…

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